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Released: 26th October 2009 Publisher: SAS Institute |
26th October 2009 - Nottingham Building Society has selected SAS®, the leader in Business Analytics software and services, to drive improved business performance and enhanced customer service. Using SAS® Analytics, Nottingham Building Society is able to offer improved risk management, make informed credit decisions, and provide even better customer service.
Nottingham Building Society is one of the top 20 most successful regional building societies in the UK, focused on residential and buy-to-let mortgages, secured business lending, investments and insurance. As a major lending institute the Society took a strategic decision to enhance its credit risk management capability, to aid business decisions and satisfy regulatory demands.
Diane Grundy, Credit Analytics Manager, Nottingham Building Society said: "SAS analytics enables us to offer even better risk management through improved knowledge of customers. We can identify potential losses and calculate capital requirements. We also use SAS to report to the Financial Services Authority (FSA) and the ratings agency, with the ability to react quickly in providing complex information, whilst SAS also helps us to identify financial crime and fraud risks."
SAS Business Analytics was implemented to help the Society protect its business and focus on performance while improving customer service. "The more information you have, the better informed are decisions you make involving customers," says Grundy. "SAS was essential. I considered other solutions but knew SAS was right for us. I'd used it at a major bank so I knew SAS as a leader in business analytics and an industry standard. I've always found it to be very effective and excellent value for money - I couldn't think of not working with SAS."
The desktop-based SAS® Analytics Pro solution was first deployed in credit risk and is gradually being embedded in the business, most recently into Compliance. Data sources include all the Society's application processing systems and behavioural monitoring systems. A recent addition to the solution is SAS®®/ACCESS Interface to ORACLE that, Grundy says, enables the team to easily access the transactional database for savings accounts. To comply with legislation, the Society has to have a system in place to prevent its products or services being used to further financial crime, so it is imperative that unusual patterns of behaviour are quickly identified. "Accessing this information so easily and regularly means we look at patterns of behaviour that suggest a problem to enhance service and allow appropriate action."
Duncan Ash, Financial Service Strategy & Marketing Manager, SAS UK states: "Investing in the business and long-term goals is vital, especially when preparing for an economic recovery. Some financial institutes will be less prepared to cover risk, which will impact their trading position. SAS' software enables Nottingham Building Society to improve performance, counteract risk effectively and better support the future business and lending strategy."
About Nottingham Building Society
Since 1849, Nottingham Building Society has had a proud tradition of putting its customers first. The principles of the founders were to promote the culture of home ownership whilst providing a safe haven for savings. For 160 years, these ideals have helped The Nottingham grow to become the 12th largest building society and influence why it intends remaining a traditional building society.
With a network of branches in Nottinghamshire, Derbyshire, Lincolnshire and South Yorkshire, Nottingham Building Society is one of the most successful regional building societies in the UK.
About SAS
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®. SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2009 SAS Institute Inc. All rights reserved.
For further information, please contact the team at the SAS press office on:
Tel: +44 (0) 1628 490490 or e-mail
saspressoffice@suk.sas.com
SAS Institute
Sophie Kriefman
PR Executive
Tel: +44 (0)1628 490708
Email: sophie.kriefman@suk.sas.com
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