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ANSYS and INTEL spur customer innovation - Intel realises 300 percent decrease in solution time
Advances in engineering simulation software and Xeon technology dramatically reduce time for structural analysis investigations
Date: 24th April 2015 | Published By: ANSYS
RAC drives efficiency and improved customer experience with NewVoiceMedia
The automotive services company has revolutionised its customer experience and improved operational efficiencies with NewVoiceMedia's solution
Date: 22nd April 2015 | Published By: NewVoiceMedia
1st Touch 360 Streamlines Social Housing Functions, Drives Value For Money and Frees Up...
Southampton based 1st Touch, a subsidiary of Aareon AG (www.aareon.com), has enabled dozens of field workforce-based organisations to embrace new mobile...
Date: 15th April 2015 | Published By: RealWire
1st Touch Extends Mobile Workforce Offering To Smaller Social Landlords
Southampton based 1st Touch, a subsidiary of Aareon AG (www.aareon.com), has enabled dozens of field workforce-based organisations to embrace new mobile technol
Date: 8th April 2015 | Published By: RealWire
JustGiving raises the bar for global customer support with NewVoiceMedia
The world's social platform for giving, has achieved 95 percent customer satisfaction internationally
Date: 31st March 2015 | Published By: NewVoiceMedia
New research reveals that five minutes of research boosts likelihood of closing a deal by 88 percent
US businesses vastly underestimate impact of a personal connection in customer acquisition and retention according to NewVoiceMedia study
Date: 30th March 2015 | Published By: NewVoiceMedia
Businesses underestimate impact of personal connection in customer acquisition, finds NewVoiceMedia
Five minutes of research boosts likelihood of closing a deal by 86%
Date: 26th March 2015 | Published By: NewVoiceMedia
FOI Figures Reveal That Electronic Licence Checking Is Becoming Best Practice For Fleets
The Association for Driving License Verification has been established to promote and encourage best practice within the industry
Date: 24th March 2015 | Published By: RealWire
Businesses must embrace M2M technology or get left behind, warns Advanced - Service management organisations slow to introduce M2M technologies in the field
Service management organisations could miss out on new revenue streams unless they embrace M2M technology.
Date: 23rd March 2015 | Published By: Advanced Field Service
Red Hat Outlines Vision to Help Enterprise IT Take 'Mobile First' From Hype to Reality - Strategy designed to give customers greater control, agility, and freedom of choice
Red Hat is focusing on 4 areas to assist enterprises transitioning to mobile-first: platform architecture; developer experience; integration; two-track IT
Date: 17th March 2015 | Published By: Red Hat
CRM magazine selects NewVoiceMedia for 'CRM Rising Star' and 'CRM Service Elite' 2015 awards
Industry honour recognises global contact centre solution excellence and sales and customer service achievements
Date: 13th March 2015 | Published By: NewVoiceMedia
Checkprint Helps Charity to Cut Time Spent Processing Donations - - halving time it spends sorting and processing cheque donations -
Checkprint, part of the TALL Group of Companies, UK leader in the provision of secure paper and electronic payment solutions, has helped Arthur Rank Hospice.
Date: 12th March 2015 | Published By: Checkprint
NewVoiceMedia ranked top three cloud services provider in the UK
The leading provider of omni-channel cloud customer contact technology, has ranked as a top three UK cloud services provider according to Penton Media
Date: 11th March 2015 | Published By: NewVoiceMedia
Inoapps Latest Webinar Series Delivers Expert Insight on Moving To Oracle ERP Cloud
Headquartered in Aberdeen, Scotland Inoapps is a global company with operations across Europe, the Middle East, Asia and the Americas.
Date: 10th March 2015 | Published By: RealWire
NewVoiceMedia wins Gold and Silver Stevie Awards for Sales & Customer Service
Prestigious award recognises NewVoiceMedia's technology in contact centre solution categories
Date: 4th March 2015 | Published By: NewVoiceMedia
Vaillant transforms customer experience with NewVoiceMedia's cloud technology
The heating technology manufacturer is using ContactWorld for Service to successfully resolve over 600,000 inbound calls a year
Date: 3rd March 2015 | Published By: NewVoiceMedia
VIA Launches Resilient Communication Solution Through a Dedicated Link - - in UK First -
VIA, the business telephony & communications specialist, has become the first company in the UK to offer businesses a hosted Microsoft Lync communications app.
Date: 2nd March 2015 | Published By: VIA
Call centre predictions for the next ten years
What will the call centre of 2025 look like?
Date: 1st March 2015 | Published By: NewVoiceMedia
How Platform Black has transformed its sales business with NewVoiceMedia
Award-winning alternative finance company Platform Black has transformed its sales operation with NewVoiceMedia's cloud contact centre technology.
Date: 1st March 2015 | Published By: NewVoiceMedia
74% wish to embrace M2M technology but admit barriers to adoption, reveals Advanced survey - Confusion and lack of resources may prevent firms from implementing M2M
Almost three-quarters (74%) of businesses wish to embrace machine-to-machine (M2M) technology but admit they face barriers to adoption.
Date: 24th February 2015 | Published By: Advanced Field Service
Published by: electronicdawn Ltd.