Business Issues -> Innovation
Operational intelligence as a value-add
IT operational intelligence opens up two new value add offerings for resellers to make to customers: improved IT management services and new business insights.
Bob Tarzey, Quocirca | 14th August 2014
Investment in cloud technology: Why the cloud is such a hot prospect
Cloud computing is fast becoming one of the most attractive industries to invest in. It has transformed the landscape of IT and as a result, it's not surprising that the growth in cloud computing is outstripping the overall expansion of IT.
Nicola Brookes, NewVoiceMedia | 18th July 2014
Big Data business insight from IT shows telcos ahead of the pack
Telco providers have the greatest understanding of how machine data generated by IT systems can be turned in to IT operational intelligence for business use
Bob Tarzey, Quocirca | 14th July 2014
Social engagement and 'one agenda'
Customer engagement over social channels can cover any and every topic under the sun. This is either a nuisance to the organisational designer who likes to organise customer engagement by queue and category or a welcomed benefit given ...
Martin-Hill Wilson, NewVoiceMedia | 30th June 2014
Are you masters of your machines?
IT operational intelligence, is generally aimed at improving the performance and efficiency of IT infrastructure - does it have something to offer to the broader business?
Bob Tarzey, Quocirca | 17th June 2014
How ACP simplifies and speeds its billing and payments using the new AribaPay cloud service
Arlington Computer Products improved their financial processes and operations using the new AribaPay cloud-based B2B payment service.
Dana Gardner, Interarbor Solutions | 28th April 2014
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Published by: electronicdawn Ltd.