When: 25 June 2009 from 0900 - 1300

Where: The Metropolitan Hotel, London

Speakers from:

• Office
• IMRG
• Adobe
• Akamai

Focus on issues such as:

• Improving online customer experience
• Building robust websites to support Multichannel eCommerce
• Best practices and global trends
• Business impact based on current research and case studies
• Cost-effectively deploying video

On 25 June 2009, Akamai, in partnership with Adobe, is organising an event in London aimed at UK retailers to highlight ways in which they can improve the way they sell online and how emerging technologies have helped UK retailers such as Office double their online sales. At the event will be speakers from Office, the leading UK footwear retailer, IMRG, the retail consulting and research company, as well as Akamai and Adobe.

The agenda for the event is as follows:

• Registration 9:00
• Welcome & introductions 9:30

Malcolm Rowe, Regional Manager Northern Europe

Akamai Technologies

• The Office on-line customer experience 9:40

Paul Doeman, Head of eCommerce at Office Shoes

• IMRG member experiences 10:00

Andrew McClelland, Business Development Manager, IMRG

Closely examining major consumer and market drivers; online shopping

trends, behavioural insights and key challenges as highlighted by our members.

• Today's ecommerce experience, immersive, interactive & social 10:30

Ravi Maira, eCommerce Sector Manager at Akamai Technologies

Transforming e-shopping by extending the in store experience online. Examining

the ecommerce evolution & highlighting experiential innovations from the UK and USA

• Leverage online videos to drive sales 11:10

Peter Delchiappo, Sr Territory Account Manager

Adobe Scene7 on Demand

Learn more about how Video has proven to increase conversions by double digits,

reduce returns by up to 10%, build brand loyalty and enhance customer experience.

• Questions & Closing remarks 11:45

Q&A with our panel of experts - Office, IMRG, Akamai & Adobe

Malcolm Rowe, Regional Manager Northern Europe, Akamai Technologies

• Networking Lunch 12:00

How Much?

This is a FREE event. There is no charge.