A storm about testing
ISO 29119 is a set of standards for software testing. It's not complete yet. The first three standards: concepts and definitions, test processes and test...
Philip Howard, Bloor Research | 5th September 2014
NewVoiceMedia advises how to improve agent engagement
Engaged employees are typically more motivated, will actively look for ways to improve the business, will stay with an employer for longer and will be prepared to have a more flexible approach
Nicola Brookes, NewVoiceMedia | 29th August 2014
Datacentres as a commodity
For those working in the fast moving world of cloud computing it is easy to take the view that the choice of data centre is irrelevant; that although it is an essential piece of the jigsaw, one data centre is just the same as another.
Nick Razey, Co-founder and CEO, Next Generation Data | 15th August 2014
Operational intelligence as a value-add
IT operational intelligence opens up two new value add offerings for resellers to make to customers: improved IT management services and new business insights.
Bob Tarzey, Quocirca | 14th August 2014
Belt and braces: how to keep end user computing secure
Effective user end point security must address managed and unmanaged device, this requires centralised as well as on device controls. The best starting point is to focus on data
Bob Tarzey, Quocirca | 12th August 2014
The security and visibility of critical national infrastructure: ViaSat's mega-SIEM
Critical national infrastructure is dependent on network communications which should be protected in the same way as dedicated IT networks. This includes security information and event monitoring (SIEM).
Bob Tarzey, Quocirca | 30th July 2014
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