This workshop oriented session is like no other session of its type offered anywhere in the world. This course is unique in that it is built around a case study developed by the participants in team workshops. Consequently, participants leave with real world knowledge that can be used for accelerating their own projects. It is the longest running session on process modeling, analysis and design in the world. It specifically addresses the tactical aspects of process improvement project work. Topics include Introduction to Business Process Management; Define Process Project; Capturing Process Knowledge; Modelling Current Process; Measuring Processes; Analyzing Processes; Creating New Processes; Designing New Processes; Validating New Processes; Selection of Tools. Workshop will be featured throughout the course.

Delegates will learn:

• The importance of properly managing the "people" aspect of process redesign
• Critical Success Factors for process improvement
• Practical process modeling and analysis and design techniques
• How to avoid creeping project scope and analysis paralysis
• The recommended tools currently available
• Tips and Techniques for avoiding common pitfalls in process improvement projects

How Much?

Fee: £1,445 + VAT (£216.75) = £1,661.75

Further Information

Tel: +44 (0) 2088668366
Email: laura.anderson@irmuk.co.uk