Telindus is pleased to announce the promotion of Graeme Casey to Director, Marketing and Propositions. Tying in with Telindus’ principles to enable their clients’ businesses based on understanding their needs and target markets, Graeme’s leadership has grown the company’s portfolio of market leading, service-led propositions and driven a number of effective marketing initiatives.
Graeme joined Telindus in 2005 as Service Delivery Manager before going on to become Head of UK Operations, providing support and maintenance services in 49 countries across four continents. He was then appointed Director of Strategic Account Operations, responsible for overseeing contracts critical to the success of Telindus UK, including the company’s multi-year network support contract with Virgin Media.
Marek Lowther, Managing Director, Telindus, comments: “We recognise the importance of having the right propositions and solutions in place to enable our customers’ business. As well as strengthening our management team, Graeme Casey’s appointment to Director, Marketing and Propositions, along with his vast experience, will ensure that every client will have a solution that is tailored specifically to their business needs.”
A highly-accomplished ICT professional, Graeme’s successful career spans both commercial and operational roles. With a proven track record in delivering effective customer services and solutions, and with ITILv3 Expert certification, Graeme is an operational manager with an in-depth understanding of service delivery best practice. Telindus’ clients and partners have benefitted from Graeme’s ability to develop highly-focussed and compelling propositions, individually tailored to their business needs.
Prior to joining Telindus, Graeme spent ten years within Operations and Service Delivery at Research Machines, delivering high levels of service performance and customer satisfaction, and driving best practice and operational efficiencies. During his time at Research Machines, Graeme was a key player in Internet for Learning, overseeing delivery of customer and systems support and broadband delivery for the specialist ISP to UK education establishments.
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