Following continuous growth, leading provider of cloud contact centre solutions NewVoiceMedia is strengthening its marketing team with the appointment of Nicola Brookes as Communications and Social Media Manager.

Based at the company’s headquarters in Basingstoke, Nicola will be responsible for developing and implementing PR strategies and driving the company’s blog and social media activity. She will report to Chief Marketing Officer Tim Pickard.

Nicola brings nearly ten years’ PR experience and a BA in Journalism and Public Relations, to the company. She joins from Atex, a Reading-based global software company providing content management solutions to media-rich businesses. Prior to that, she held PR agency roles, working with many renowned international businesses across the B2B, consumer and professional services sectors.

Commenting on the new appointment, Tim said, “We are pleased to welcome Nicola on board to manage our PR and social media activity. This is a new role for NewVoiceMedia and we are confident that her skills will prove invaluable as we continue to expand our global offerings and operations”.

Nicola adds, “This is a very exciting opportunity and an excellent time to be joining NewVoiceMedia. I’m really looking forward to working with the team to build on recent successes and momentum”.

NewVoiceMedia provides fast, flexible and cost-effective contact centre technology as a true cloud service over the Internet, similar to the business models of Amazon, Google and salesforce.com. The company serves customers in 30 countries on 5 continents, including Long Tall Sally, BT, Parcelforce, Denplan, Citizens Advice Bureau and Lumesse.

For further information, please visit www.newvoicemedia.com.

Further information (external website)