Business Issues -> Employment
NewVoiceMedia advises how to improve agent engagement
Engaged employees are typically more motivated, will actively look for ways to improve the business, will stay with an employer for longer and will be prepared to have a more flexible approach
Nicola Brookes, NewVoiceMedia | 29th August 2014
Workforce of the future - and why preparing means rethinking human resources now
It's now clear that we are entering into a very diverse and even unprecedented work environment -- something the world perhaps has never known. Companies need to prepare for it now.
Dana Gardner, Interarbor Solutions | 1st April 2014
How to revamp an IT department for better business
IT departments are the nuts and bolts of modern business. Even further, an IT department can revolutionise a business model if organised in the right way. These are some tips to guide company leaders in this direction.
Adam Kinsey, Silicus | 10th September 2013
Employees and employers seem to agree: wasting money is OK
Quocirca's research carried out for Concur shows that existing expense management approaches lead to expense claimants leaving around £330m on the table - and that the lack of speed and effectiveness of the systems are major issues.
Clive Longbottom, Quocirca | 27th June 2013
Desk-top-less - managing the flexible office
Is the desktop in decline, or just the permanent desk? Mobile and flexible working bring new ways of working, but also increased management challenges
Rob Bamforth, Quocirca | 4th April 2013
Tele-shirking or Thought(less) Leadership?
Nothing makes new-fangled technology work better than good management and good processes, and nothing makes it work worse than old-fashioned prejudices and laziness.
Rob Bamforth, Quocirca | 27th March 2013
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