Papers from Quocirca (Page #2)
This is a selection of papers on IT-Director.com. Would you like to view all papers we currently hold?
16. Smart self-service - a guide for buyers
This guide gives advice on assessing vendors with some examples and checklists of desirable criteria.
17. The wastage of human capital in IT operations
This report presents research that underlines the scale of the problem and makes the case for more automation in IT operations management, rather than deploying more and/or cheaper labour.
18. Powering the Data centre
With the increasing cost of energy, the most cost-effective approach to ensuring that an IT platform can continue to operate, even when power from the grid system is no longer available, has to be a high priority for any business.
19. Sustainability through Managed Print Services
This paper highlights thge environmental impact of printing and discusses how a managed print service can support an organisation's sustainability goals, whilst also lowering costs and driving business efficiency.
20. Don't sweat assets, liberate them!
Readers of this report will be able to understand where their organisation stands within the maturity model, and plot a way to gain the best business gains through carrying out a gap analysis as to where they believe they should be.
21. Service excellence and Managed Print Services
Quocirca's research reveas that service uality and reliability is consistently the top driver for MPS adoption, ahead of cost reduction.
22. Don't sweat assets, liberate them!
By applying a full IT lifecycle management (ITLM) approach to the complete IT platform, a business-optimised platform can be created - one where business value overrides the embedded concept of sweating assets.
23. 4 C's of social media: Community, connection, conversation or channel
The social network landscape is packed with choices and pitfalls for the unwary, so a careful, well thought out and appropriately nuanced respoonse is required.
24. Rethinking MPS: The independent approach
This paper outlines the need for MPS and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
25. Managing expenses in the legal sector
One of the main headaches is the allocation of expenses to the right client while maximising the amount that can fairly be claimed from each client. Another is ensuring the expenses can be reported in a granular and auditable manner to those clients.
26. Dealing with Not For Profit Expenses
All expenses need to be easily reported, not only internally to the NFP, but also to any bodies responsible for overseeing the NFP and to all its donors.
27. Managed Print Services Comes Of Age
With increased awareness of MPS amongst large enterprises, Quocirca believes that innovation will shape the success of larger MPS engagements, requiring a broader use of document workflow solutions for business process improvement.
28. Governance, Regulation and Compliance
Although travel and entertainment (T&E) expense management is often seen as being of low importance in terms of overall governance, regulation and compliance, poorly managed T&E can lead to unforeseen issues that can have long term business impact.
29. On the road again: managing the road warriors' expenses
From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.
30. Avoiding the shoebox: managing expenses in small and mid-sized businesses
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process?