Papers from Quocirca (Page #3)
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31. Customers in the real world
As more and more human activity moves online, it is easy to think that geography no longer matters-surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world.
32. Managing carbon reduction across your data centre assets
In April 2010, many organisations will find that they fall under the UK's new Carbon Reduction Commitment legislation (now known as the CRC Energy Efficiency Scheme).
33. Telecoms companies' re-invention
As markets fragment, industries are forced to converge and customer relationships have become more dynamic and fragile.
34. The evolution of strong authentication
New authentication methods such as software, SMS and BlackBerry tokens are further taking the costs out of the use of strong authentication and opening up its use to a whole new range of possibilities.
35. Beating IT recession blues
There is a link between the performance and capabilities of the IT function and overall business performance, but not everybody is aware of this, or takes advantage of it.
36. Light touch, firm impression
The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.
37. The Perfect Storm
As different needs and issues converge on businesses and IT managers around managing costs and risk while creating an enabling environment, technology advances now mean that client-side computing can be more tightly controlled.
38. Predictive service excellence for printers
End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty.
39. Content security for the next decade
Those businesses that stay ahead of their competition in the next decade will be those that put the technology in place to allow them to share content widely, but safely.
40. Soaring across the regions
Small and medium sized businesses (SMBs) across the UK have exploited the internet as it has evolved from an interesting medium for the technology-aware to an essential commercial platform
41. From Problems To Ideas through to Innovation
Ideas are ephemeral and are easily crushed within the wrong environment. Creating a suitable culture, allied with a well implemented ideas management approach combined with strong leadership, is required.
42. Winning outsourcing strategies
This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing.
43. Keep Talking Not Spending
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, suppliers etc. Here are 10 steps that can be taken to grow the value and use of communications, while controlling cost
44. The New Europe
As the EU continues to expand, European businesses must look to how they can trade across increasing numbers of regional boundaries, languages, cultures and laws, both within the EU and across the greater Europe.
45. Managed Print Services
Increasingly, MPS providers are now adopting a partnered out-tasking approach by delivering flexible services that can be tailored to individual customer requirements.