Business Issues -> Change
Released: 14th March 2014
Publisher: Spark Communications
Sunnyvale, CA, London, UK and Noida, India – March 14, 2014 — HCL Technologies, a leading global IT services has been ranked as a “Leader” in The Forrester Wave™: North American Applications Outsourcing Services, Q1 2014 and The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014 Reports. The reports, brought out by a leading global research and advisory firm Forrester Research Inc., discusses the demand and supply for application outsourcing in North America and EMEA respectively. HCL has been included in the reports as a top service provider who “takes application support as a science”, according to one HCL client. Custom and enterprise applications management represent nearly 54% of HCL’s total revenue.
In the research, William Martorelli, Principal Analyst, Forrester Research Inc. and author of both Forrester Waves for the application outsourcing services mentions that “HCL is seeking to augment its impressive strength and momentum in infrastructure engagements with its greater competitiveness on the applications side. HCL is also applying automation in the context of applications management. Flexibility is one of HCL’s hallmarks, as client references attest.”
The research also state that “HCL’s transition methodology is focused not only on initial transitions from customer environments but also supplier-to-supplier transitions. HCL’s “employee-first” philosophy is a differentiator.”
“We believe Forrester’s assessment validates the effectiveness of HCL’s unique application management methodology in meeting the innovation needs of its clients,” explained Vijay Iyer, Senior Vice President, HCL Technologies. “By leveraging HCL’s alternate unified application service management framework, which we call ALT ASMTM, CIOs can focus on strategic business goals for application portfolio modernization, business process innovation and transition to the cloud.” “With a primary focus on proactive obsolescence, our methodology helps to reduce operational costs, gain Visibility into the IT & Business process KPI’s, improve Velocity for eliminating incidents & problems and increase business Value and end user experience.”
HCL believes that CIOs need a reduced cost, incident free, scientifically managed application environment in order to focus on transformational initiatives. ALT ASM™ engagements are designed to be business aligned and committed to moving towards business process KPIs.
To know more about ALT ASMTM, Please follow the link here - http://www.hcltech.com/services/alt-asm
About HCL Technologies
HCL Technologies is a leading global IT services company working with clients in the areas that impact and redefine the core of their businesses. Since its emergence on global landscape after its IPO in 1999, HCL has focused on 'transformational outsourcing', underlined by innovation and value creation, offering an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and Business services. HCL leverages its extensive global offshore infrastructure and network of offices in 31countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare & Life sciences. HCL takes pride in its philosophy of 'Employees First, Customers Second' which empowers its 88,332 transformers to create real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 5.0 billion, as on 31st December 2013 (on LTM basis). For more information, please visit www.hcltech.com
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