More than 20 Years of Telecommunications Sales Experience to Promote Company’s New Workforce Optimization Suite
Hoesbach/Germany, November 25, 2013 – ASC, a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, today announced the appointment of Ali Mortimore as Sales Director of ASC UK.
With more than 20 years of telecommunications sales experience, Mr. Mortimore understands how neo, ASC’s new workforce optimization suite, fits within the overall telecommunications industry, especially the rapidly growing global mobile market. neo incorporates speech analytics, workforce management, quality monitoring, communications recording and eLearning to provide a powerful solution for contact centers, financial institutions and public safety organizations.
Alistair Mortimore, the new ASC UK Sales Director, said, “The desire to use personal devices and work from anywhere means the market as we know it has changed rapidly. Social media, instant access and flexible contracts are accepted as a given, so knowing our neo Suite addresses these, means ASC is a good place to be. ASC’s ability to capture and analyze data from diverse sources and media has transformed the contact center into a gold mine with valuable information for the entire enterprise.”
Mortimore went on to discuss the impact of neo for financial institutions, now required to verify transactions and comply with regulations from Dodd Frank and MIFID 2. The flexibility of neo has also been magnified by its availability over the Cloud, ensuring customers can use software as a service (SaaS), on demand and up-to-date, without any risk or pre-investment.
James King, Managing Director of ASC UK, concluded, “I have collaborated with Alistair on telecommunications projects for 10 years and know he will spur our already determined team with sophisticated sales strategies. His experience and charisma will help us achieve the highest levels of support for our valued channel partners and end users.”
ASC described the appointment of Mr. Mortimore as a renewed commitment to the UK market designed to facilitate the rollout of neo. Mortimore lives in Henley on Thames where he also coaches rugby.