By: David Norfolk, Practice Leader - Development, Bloor Research
Published: 10th February 2014
Copyright Bloor Research © 2014
Configuration Management, Expert guidance for IT service managers and practitioners (Revised edition) by Shirley Lacy and David Norfolk has just been published by the publishing arm of the BCS. Effective Configuration Management, in my opinion, is one of the key pillers supporting Governance, IT service management, security and, in fact, most of the business environment.
This book is a practical guide based on input from actual practitioners. Far be it for me to review my own work, but according to Krikor Maroukian, Project Manager, Printec S.A., this is 'A masterfully crafted synthesis of experience, workshops, interviews and case studies, [and] is an invaluable contribution to the governance of continual configuration management improvement. It also accurately references IT service management processes.'
It provides further reading for my series of introductory articles on Configuration Management for The Register:
Tool time: Implementing configuration management, properly - don't be a CM fashion victim
Dimensions: 170 x 244
Number of pages: 160
Publication date: 27 JAN 2014
Also available in a kindle edition from Amazon
We have not received any comments against this entry. Why not be the first?
All fields must be completed to submit a comment. Email addresses are passed through to the author so they can contact you directly if needed.
Published by: IT Analysis Communications Ltd.
T: +44 (0)190 888 0760 | F: +44 (0)190 888 0761