By: David Norfolk, Practice Leader - Development, Bloor Research
Published: 3rd April 2013
Copyright Bloor Research © 2013
Social Collaboration always strikes me as more about people and organisational behaviour than technology - although once an organisation has a vision for social collaboration at all levels, technology is a real enabler.
So, now I'm going to get an in-depth briefing on Huddle - and I'm probably less interested in the technology in itself (as long as it works) than in what it actually does to help people work together effectively.
From an initial briefing I'm going to be reviewing against a checklist that will include (in no particular order):
I'm sure there's more, but that's a start. And it isn't just about Huddle, of course. For instance, Fuzed is an up-and-coming "enterprise social knowledge network" vendor with a strong story about managing context - perhaps this is its USP (point 1, above).
Social collaboration technology is often built around activity streams but Fuzed's "Context Stream" augments an activity stream with contextual information about events, content and activities created or shared in Fuzed or external context from tapping into existing applications, internet search or the social web.
There's a Scalability issue - perhaps that's an addition to my evolving checklist - why shouldn't activity streams rapidly become as unmanageable as email, if collaboration takes off? Fuzed would probably say that managing context is key to making collaboration in an organisation manageable and scalable. And perhaps I'd better also add ease of deployment and tool management to my checklist....
Now, I wonder what SharePoint's USP is.....
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