Recent Blog Posts

Kodak runs out of time and money
Newspapers and blogs have been full of the news that Eastman Kodak and its US subsidiaries have filed for Chapter 11 protection from their creditors. You can get a copy of the filing here. Kodak has created a special Web site about the matter,...
Roger Whitehead, Office Futures | 22nd January '12

Yammer has plenty of ticker - Part 2
Here is the second and final part of this profile of Yammer. In it, I try the software and give my assessment of the service and its future. In use The following might not represent the general user experience and is no substitute for first-hand...
Roger Whitehead, Office Futures | 18th December '11

Yammer has plenty of ticker - Part 1
In just a few years, Yammer has grown to be one of the most popular enterprise social networking services. The company reports having 4 million users and expects to have 10 million by the end of 2012. Under the rubric Make content social, Yammer...
Roger Whitehead, Office Futures | 10th December '11

Nikon UK and the camping club keep shtum
In two recent articles, I commented on the failure of two companies' marketing departments to respond to customers' concerns. They were Nikon UK and The Camping and Caravanning Club. In a spirit of scientific enquiry, I wrote to the PR departments...
Roger Whitehead, Office Futures | 30th November '11

A couple of user turn-offs, from Forbes and a national camping club
I’ve been exchanging emails with my nephew, Gabriel Goldenberg. He’s an expert in search engine optimisation — see SEO ROI — and is giving me useful advice. We’ve been comparing notes over two recent examples of how not...
Roger Whitehead, Office Futures | 22nd November '11

Some free tools for informavores
If you’re like me, you receive lorryloads of information through various Internet channels — often too much to do anything useful with at the time. Two ways of dealing with the overload are to refine the quality of what gets to you and...
Roger Whitehead, Office Futures | 17th November '11

Coke: It's the social thing
According to Marketing Week, Coca-Cola is planning to make its My KO intranet a social network. There’s an obvious candidate to supply the tools: I’d like to teach the world to XING, in perfect har-mon-eeee… Probably won’t...
Roger Whitehead, Office Futures | 3rd November '11

I'm still trying to see the point of Google Plus for me
…but I’m failing. If I want to contact people individually without meeting them, I telephone them, email them or text them. Occasionally I’ll add something to a Facebook page or reply to a Tweet. Even less often, I’ll write a...
Roger Whitehead, Office Futures | 29th October '11

Thinking again about the ingredients of enterprise social software
Two years ago, I posted a list of the tools and abilities you would expect to see in an enterprise social software product. I have since added to the list. Here in outline are the sets of tools I then felt were needed in the...
Roger Whitehead, Office Futures | 24th October '11

Nikon UK: "Listening to customers is important"
So why don’t they do it? Background I’m a keen amateur photographer and mainly use Nikon hardware and software. Nikon wrote its editing software, called Capture NX, in partnership with Nik Software, an independent company. This company...
Roger Whitehead, Office Futures | 20th October '11