Process Performance Blog - Blog Archive for April (2009)
There were 2 blog postings during April (2009):
The Process of Change
With the phenomenal pressure on organizations to make changes, and fast, it is inevitable that processes are increasingly seen as a key to success. If you, like me, spend time talking with people about how they will go about understanding and...
Mark McGregor, MarkMcGregor.com | 7th April '09
"Chunking" as a Tool for Effective Process Communication and Change
The principle of Chunking is said to have first been put forward in the 1950s by George A. Miller, a Harvard psychologist. Most people today will be familiar with the theory he put forward The Magical Number Seven, Plus or Minus Two. The original...
Mark McGregor, MarkMcGregor.com | 21st April '09
