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There were 9 blog postings during August (2007):
Book Review - Detail Process Charting
Detail Process Charting: Speaking the Language of Process
by Ben B. Graham
Edition: Hardcover
The Graham family has been involved in work-flow and work-simplification for 3 generations. This book brings together the work of Ben, his father and his...
Mark McGregor, MarkMcGregor.com | 3rd August '07
Innovation - A Key Attribute in Next Practice
In the book In Search of BPM Excellence the concept of Next Practice was introduced and discussed as the way of the future for organizations. This article explores one of the key attributes of a Next Practice organization, that of Innovation.
The...
Mark McGregor, MarkMcGregor.com | 3rd August '07
The Top 10 reasons why BPM will fail
For too long, people have spent all their energy espousing the benefits of BPM. No-one is really looking at the downside (and it is considerable!) and making people aware of the pitfalls and issues they will face. In this article I will try to...
Mark McGregor, MarkMcGregor.com | 13th August '07
Book Review - Process Mapping, Process Improvement and Process Management
Process Mapping, Process Improvement and Process Management
by Dan Madison
At first glance this would appear to be another me too title, and in some ways that may be true. However there are a couple of things that set this book apart and means that...
Mark McGregor, MarkMcGregor.com | 10th August '07
Process Driven Enterprise Architecture
The goal of achieving an Enterprise Architecture has proved elusive for many years. In fact for many people it is seen as something which is pie in the sky and just plain unachievable. Largely this is because it has been seen as a technology issue,...
Mark McGregor, MarkMcGregor.com | 17th August '07
India Week - Why BPM Does Not Resonate in India (Yet!)
During the past 3 months I have had the opportunity and pleasure of working with, presenting to or training over 1,000 people from literally hundreds of organisations in India. My experience to date shows that BPM faces a real uphill struggle to...
Mark McGregor, MarkMcGregor.com | 29th August '07
India Week - A Week of Thoughts, Ideas and Observations About India
Given that I have spent the last week and will be spending the next week in India, I thought it might be useful to you if I shared some of my thoughts and observations. I think you will see and feel that the observations are pretty universal,...
Mark McGregor, MarkMcGregor.com | 28th August '07
India Week - The Dabawalas of Mumbai
Thanks to numerous TV and film documentaries, people all over the world have heard of the Dabawalas of Mumbai and I am sure that most, like me, were amazed at the staying power and creativity of the business. They are also an inspiration for anyone...
Mark McGregor, MarkMcGregor.com | 30th August '07
India Week - Indian Hospitality at its Worst and Best
As you might imagine, visiting 5 cities in 10 days in India means a lot of travel and a lot of hotels! But it also means you get to meet and interact with a lot of people.
Such travel also provides great insight into the area of Indian hospitality...
Mark McGregor, MarkMcGregor.com | 31st August '07