• Jump to Left Menu
  • Jump to Right Menu
  • Jump to Main Content
  • Jump to Footer
  • Accessibility Page
BARC BI Survey 13 banner
IT-Director.com Logo

 

Main navigation - go to a section of this website:

  • ARCHIVE
  • PAPERS
  • EVENTS
  • NEWSWIRE
  • BLOGS

  

Register For Membership | Member Login

 
 
DOMAINS
  • Business Issues
  • Channels
  • Enterprise
  • Services
  • SME
  • Technology
FEATURED EVENTS
  • Performance and Risk Control
    21st June
    Webinar (online)
  • Brainstorm San Francisco 2013
    24th June - 27th June
    Burlingame CA, USA
POPULAR PAPERS
  • Exploiting the Internet of Things with investigative analytics by Bloor Research
USEFUL LINKS
  • Last 7 Days
  • Archives
  • Top Articles
SHARE THIS PAGE
  • Delicious Icon Delicious
  • Digg Icon Digg
  • reddit Icon reddit
  • Facebook Icon Facebook
  • StumbleUpon Icon StumbleUpon
CONTENT FEED

Sitewide
RSS Feed:

RSS Icon

What is RSS?

RANDOM QUOTE
Humour - "Once during prohibition I was forced to live for days on nothing but food and water." - W.C. Fields

PAGE TOOLS
RECENT POSTS
  • PegaWORLD 2013 impresses, but what's next?
  • Salesforce doubles down on marketing and analytics with two acquisitions in a week
  • BonitaBPM 6 - engineering for growth
  • Informatica extends its cloud proposition with Active Endpoints acquisition
  • Teradata Connect 2013 and how email marketing still counts
  • For Bonitasoft, simplicity sells - and also attracts funding
ADVERTISEMENT
BLOG ARCHIVE
  • June, 2013
  • May, 2013
  • April, 2013
  • March, 2013
  • February, 2013
  • January, 2013
  • December, 2012
  • November, 2012
  • October, 2012
  • September, 2012
  • August, 2012
  • July, 2012
Blogs > MWD Advisors

What catches your customers' Pinterest?

Helena Schwenk By: Helena Schwenk, Principal Analyst, MWD Advisors
Published: 18th March 2013
This work is licensed under a Creative Commons License
Logo for MWD Advisors
Tweet

Pinboard-style social media website Pinterest set tongues wagging last week with the announcement of its first built-in analytics capability. The new tool enables business users of Pinterest to see what and how many people are pinning from their website, as well as who’s seeing the pins and clicking on their content. The primary use of the tool is to highlight what content works best so these insights can be used to tailor your website and Pinterest boards accordingly.

While we believe the level of analytics sophistication within the tool is rather rudimentary at this stage, it does point to a potentially more important development in Pinterest’s broader strategy. As with many other consumer-focused social media sites, Pinterest is currently free to use, yet the company clearly already has a commercial story to tell to consumer brands (you can see more stories on its website from PetPlan Insurance, Etsy and ELLE Magazine) and this is where analytics can play a part by helping to demonstrate and measure the value of investing in the image-sharing network.

It’s also something that Pinterest’s CEO Ben Silbermann has a keen eye on since he has hired Tim Kendall—who is credited with creating Facebook’s monetisation strategy and helped Tumblr develop its advertising platform—as head of product management and partnerships. Again, a strong analytics platform here will be key to underpinning this e-commerce potential.

But aside from this commercial angle, Pinterest is also an attractive proposition by virtue of its staggering growth. Since its emergence in early 2010, Pinterest has grown to approximately 48.7 million users in February 2013 (according to Reuters and comScore). It’s a long way behind Facebook (which currently claims more than a billion monthly active users), but Pinterest join-ups are on a notably steep trajectory that looks set to continue—and it’s this that’s catching the interest of consumer brands around the world (further comparative stats for December 2012 are available here courtesy of marketingland.com, and the company also has its own Pinterest statistics board where it pins the latest statistics available from a range of third-party sources).

For more general data points, a December 2012 survey from ACTIVE Network reported that Facebook and Pinterest trigger more offline actions (e.g. attending an event, meeting someone in person, or making a purchase) than other social sites. Other previous data points prompted Forbes to last year come up with a back-of-the-envelope market cap of $7.7 billion, although its recent funding round of $200 million last month gives it a more moderate valuation of $2.5 billion. Even then, that’s quite a number for a company that’s been operating for only three years.

While the release of its new analytics tool will provide a good starting point for organisations wanting to understand how consumers are engaging with content and brands, it’s far from being a home run. In fact there are already a number of analytics tools out there that offer a deeper and more advanced level of support. For example tools like pinfluencer (previously Pintics), PinReach, Pinpuff and Repinly have been tracking metrics such as pinning and repinning activity and highlighting popular pins, boards and pinners for some time. But for Pinterest themselves, it’s a start, and we’re sure there’s more to come.

Interestingly, in our assessments of social analytic tools aimed primarily at larger businesses (including IBM Cognos Consumer Insight, Jive Software, Lithium, Salesforce Radian6, SAS, Telligent and Teradata Aprimo), Pinterest was rarely mentioned as a social media channel feed, with the more obvious Facebook and Twitter topping the lists. But that’s changing: all the available data would indicate that Pinterest should certainly be a channel worthy of consideration. For consumer brands though, it’s not just about knowing how social media channels are performing in isolation; companies need the bigger picture of how their brand is performing across the social web, and how to drive optimum value from their social media investments (you can download my Strategic Insight report on this topic free of charge here).

This is a moving target, certainly, and what Pinterest provides in terms of performance data will provide a good start for its business customers. But for more sophisticated analysis (combined with social media analytics data from other customer engagement channels) Pinterest will provide a valuable source of consumer and brand intelligence.

LqaRCLfIyDM

Reader Comments

We have not received any comments against this entry. Why not be the first?

Post A Comment?

All fields must be completed to submit a comment. Email addresses are passed through to the author so they can contact you directly if needed.





  • Contact
  • | Site Map
  • | Terms of Use
  • | Privacy Policy
  • | Cookie Policy

Published by: Electronicdawn Ltd.
T: +44 (0)190 888 0760 | F: +44 (0)190 888 0761