By: Louella Fernandes, Principal Analyst, Quocirca
Published: 10th July 2014
Copyright Quocirca © 2014
Quocirca’s research reveals that almost half of enterprises plan to expand their use of managed print services (MPS). MPS has emerged as a proven approach to reducing operational costs and improving the efficiency and reliability of a business’s print infrastructure at a time when in-house resources are increasingly stretched.
Typically, the main reasons organisations turn to MPS are cost reduction, predictability of expenses and service reliability. However they may also benefit from implementation of solutions such as document workflow, mobility, and business process automation to boost collaboration and productivity among their workforce. MPS providers can also offer businesses added value through transformation initiatives that support revenue and profit growth.
MPS providers include printer/copier manufacturers, systems integrators and managed IT service providers. As MPS evolves and companies increase their dependence on it, whatever a provider’s background, it’s important that they can demonstrate their credibility across a range of capabilities.
The following are key criteria to consider when selecting an MPS provider:
Ultimately, businesses are looking for more than reliability and cost reduction from their MPS provider. Today they also want access to technologies that can increase productivity and collaboration and give them a competitive advantage as well as help with business transformation.
By ensuring a provider demonstrates the key characteristics above before committing, organisations can make an informed choice and maximise the chances of a successful engagement.
Read the summary report here
Posted: 18th July 2014 | By John Toth :
Very helpful, user-friendly summary that I can work with. Thank you.
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Published by: electronicdawn Ltd.