SMBs (small and medium businesses) across all industry sectors continue to rely on printing to some extent. This reliance can be at a huge cost and be a productivity drain, as many SMBs lack the resources or budget to deal with time consuming print management tasks.
As more SMBs embrace cloud services and their workforce becomes more mobile-enabled, they are becoming more receptive to subscription-based managed print services (MPS). An MPS contract enables better control of costs (see later) through predictable expenses and reduced burden on IT staff through proactive service and supplies management.
This paper, based on original Quocirca research, examines the need for MPS and how SMBs are faring as they embark on their MPS journey. It reveals that SMBs that have moved beyond basic services to embrace broader full MPS are gaining the most from their contracts.
Read full report here