With over 20 years’ experience in the print industry, Louella Fernandes is a respected and globally recognised analyst with a particular interest in the impact of digital technologies. She is currently Associate Director for Print Services and Solutions at Quocirca.
Channels to MPS in Europe, 2014
Managed print services (MPS) has emerged as an effective way for enterprises to reduce printing costs, improve productivity, enhance document security and support sustainability initiatives. Many vendors are extending their MPS offerings to their...
Louella Fernandes, Quocirca | 29th September '14
Ricoh Analyst Summit, September 2014
Ricoh held its first industry analyst summit recently in Tokyo. The event focused on communicating Ricoh’s focus on its services-led business transformation through its 18th Mid-Term Plan. Ricoh is in the midst of transformation, actively...
Louella Fernandes, Quocirca | 24th September '14
Top 10 characteristics of high performing MPS providers
Quocirca’s research reveals that almost half of enterprises plan to expand their use of managed print services (MPS). MPS has emerged as a proven approach to reducing operational costs and improving the efficiency and reliability of a...
Louella Fernandes, Quocirca | 10th July '14
Quocirca Managed Print Services Landscape, 2014
The managed print services (MPS) market continues to evolve beyond the core services of device consolidation towards driving improved business efficiency around paper-dependent processes. While many organisations are still at the early stages of...
Louella Fernandes, Quocirca | 30th June '14
Managed Print Services in the cloud
The office workplace has undergone a dramatic change in recent years. The key trends of mobility, BYOD and the cloud have driven users to expect more rapid access to corporate applications and services. The traditional IT delivery model is adapting...
Louella Fernandes, Quocirca | 20th June '14
Software: A golden opportunity for printer manufacturers?
As printer manufacturers re-invent themselves as service providers, are they missing out on the opportunity to expand higher margin software sales? Hardware commoditisation and shrinking margins means that many printer manufacturers are turning to...
Louella Fernandes, Quocirca | 21st May '14
HP Instant Ink: A Subscription Model for Print
Printing remains a bright spot for HP, with pre-tax profit growing to 8.5% in 2013, reaching nearly $4 billion. HP is looking to drive further growth in its printing business, which currently represents 22% of its overall revenue. While hardware...
Louella Fernandes, Quocirca | 6th May '14
Xerox progresses next generation MPS strategy
The market for enterprise managed print services (MPS) is a competitive space dominated by a small number of large vendors. With little to differentiate core services, such as fleet optimisation and proactive management, vendors such as Xerox are...
Louella Fernandes, Quocirca | 29th April '14
Internet of Things: A New Era for Smart Printing?
The Internet of Things (IoT) is set to revolutionise the consumer and business landscape. According to a report by the Economist’s Intelligence Unit, sponsored by ARM, over three quarters of companies are using or planning to deploy some form...
Louella Fernandes, Quocirca | 22nd April '14
Managed Print Services: Are SMBs Ready?
Quocirca’s recent research reveals that SMBs are becoming more confident in their adoption of managed pint services (MPS). However, the approach taken leads to varying levels of success. SMBs are the backbone to any economy—according to...
Louella Fernandes, Quocirca | 11th April '14
Published by: electronicdawn Ltd.