With over 20 years’ experience in the print industry, Louella Fernandes is a respected and globally recognised analyst with a particular interest in the impact of digital technologies. She is currently Associate Director for Print Services and Solutions at Quocirca.
Samsung's bold ambitions to transform office print
At its recent press event in Monaco, Samsung outlined its latest plans to expand its foothold in the enterprise printing market. As a company, Samsung is already in the midst of looking for new revenue streams for growth, as focus shifts from its...
Louella Fernandes, Quocirca | 10th February '15
Closing the print security gap
Quocirca research reveals that enterprises place a low priority on print security, despite over 70% admitting that they have experienced a print-related data breach. The loss of sensitive documents can have a huge impact on any business. As well as...
Louella Fernandes, Quocirca | 29th January '15
The mobile print enterprise, 2015
Mobile devices are transforming business productivity. For many, the workplace is no longer defined by the traditional office; employees are now accessing corporate applications, data, and services from multiple devices and locations every day. With...
Louella Fernandes, Quocirca | 21st January '15
How managed print services accelerates business process digitisation
Despite the transition to a digitisation of paper workflows, many organisations are struggling to integrate paper and digital information. A recent Quocirca study amongst 210 organisations revealed that 40% of organisations plan to increase their...
Louella Fernandes, Quocirca | 19th January '15
Channels to MPS in Europe, 2014
Managed print services (MPS) has emerged as an effective way for enterprises to reduce printing costs, improve productivity, enhance document security and support sustainability initiatives. Many vendors are extending their MPS offerings to their...
Louella Fernandes, Quocirca | 29th September '14
Ricoh Analyst Summit, September 2014
Ricoh held its first industry analyst summit recently in Tokyo. The event focused on communicating Ricoh’s focus on its services-led business transformation through its 18th Mid-Term Plan. Ricoh is in the midst of transformation, actively...
Louella Fernandes, Quocirca | 24th September '14
Top 10 characteristics of high performing MPS providers
Quocirca’s research reveals that almost half of enterprises plan to expand their use of managed print services (MPS). MPS has emerged as a proven approach to reducing operational costs and improving the efficiency and reliability of a...
Louella Fernandes, Quocirca | 10th July '14
Quocirca Managed Print Services Landscape, 2014
The managed print services (MPS) market continues to evolve beyond the core services of device consolidation towards driving improved business efficiency around paper-dependent processes. While many organisations are still at the early stages of...
Louella Fernandes, Quocirca | 30th June '14
Managed Print Services in the cloud
The office workplace has undergone a dramatic change in recent years. The key trends of mobility, BYOD and the cloud have driven users to expect more rapid access to corporate applications and services. The traditional IT delivery model is adapting...
Louella Fernandes, Quocirca | 20th June '14
Software: A golden opportunity for printer manufacturers?
As printer manufacturers re-invent themselves as service providers, are they missing out on the opportunity to expand higher margin software sales? Hardware commoditisation and shrinking margins means that many printer manufacturers are turning to...
Louella Fernandes, Quocirca | 21st May '14
Published by: electronicdawn Ltd.