Fern Halper
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The big wide world of data and information management and analysis.
Dr. Fern Halper is a partner at Hurwitz & Associates, a consulting, research and analyst firm that focuses on the customer benefits derived when advanced and emerging software technologies are used to solve business problems. Fern has over twenty years of experience in data analysis, business analysis, and strategy development. Fern served as Senior Vice President for enterprise applications and services for Hurwitz Group and has held key positions at AT&T Bell Laboratories and Lucent Technologies. Fern spent eight years at Bell Laboratories leading the development of innovative approaches and systems to analyze marketing and operational data. Fern has published numerous articles on data mining and information technology and she is an adjunct professor at Bentley College, where she teaches courses in Information Systems and Business. Fern received her BA from Colgate University and her Ph.D. from Texas A&M University.
Customer Experience Intelligence and Text Analytics
Several months ago, I wrote a piece about Voice of the Customer (VoC) and how text analytics companies are getting good traction from this application. I recently got an update from Sid Banerjee, CEO of Clarabridge, that further supports this...
Dr Fern Halper, Hurwitz & Associates | 16th May '08
What's Next For Text Analytics?
When I first started to research the text analytics industry about three years ago, people didn't understand why I was so interested in this nascent marketplace. I had always anticipated how important it would be. I remember working at Bell...
Dr Fern Halper, Hurwitz & Associates | 8th May '08
A different way to search?
I recently had an interesting conversation about classification and search with James Zubok, CFO of Brainware, Inc. Brainware is a Virginia based company that was once part of SER Systems AG, a former German ECM company. Brainware provides...
Dr Fern Halper, Hurwitz & Associates | 26th April '08
SAS Purchases Teragram
Monday, SAS announced that it had purchased Teragram, a privately held natural language processing (NLP) company, for an undisclosed sum. Teragram is now a SAS company meaning that the Teragram brand will be maintained. Its solutions and OEM...
Dr Fern Halper, Hurwitz & Associates | 21st March '08
Database Activity Monitoring
Data makes the world go 'round and a lot of this critical data resides in databases. This is why it is important to monitor database activity in order to prevent attacks and invasions.
I recently had an interesting discussion with Rani...
Dr Fern Halper, Hurwitz & Associates | 18th March '08
Hear My Voice!
I've been writing a lot about text analytics because I think it is a critical technology for deriving insight from unstructured data. Late last summer, Hurwitz & Associates published a report on Text Analytics. As part of our research, we...
Dr Fern Halper, Hurwitz & Associates | 27th February '08
Text Analytics Meets Enterprise Content Management
Late last summer, Hurwitz & Associates published a report on Text Analytics. As part of the report we surveyed companies that had deployed the technology, were planning to deploy the technology, or had no plans to deploy text analytics. We...
Dr Fern Halper, Hurwitz & Associates | 9th February '08
Best Practices on the road to enterprise-wide MDM
I recently had an interesting discussion with Ravi Shankar, Director of Product Marketing at Siperian, about emerging best practices for enterprise-wide MDM initiatives. Siperian provides MDM hubs for large companies across a number of...
Dr Fern Halper, Hurwitz & Associates | 31st January '08
Decisions and consequences
Not everything is easy. I analyzed data for decision-making for many years using advanced techniques such as predictive modeling, machine learning and even influence diagrams. With the rush to pervasive BI we often forget about the need for...
Dr Fern Halper, Hurwitz & Associates | 19th January '08
Seven guiding principles for analyzing data
I was talking to an old friend the other day who is involved in using the results of research to help grow a business. He told me some interesting stories that made me revisit some basic tenets of good analysis. Yes, you may think that some...
Dr Fern Halper, Hurwitz & Associates | 16th January '08